Hensel Phelps

Job Information

Hensel Phelps Facility Manager/General Manager - Services Group in Harlem/Bronx, New York

The General Manager will be responsible for all aspects of the site facilities department, including client relations, business development, executing contractual deliverables associated with client contracts and day-to-day activities of the facilities management delivery. This includes overseeing the implementation of policies, procedures and programs that will assure well-managed facilities, in coordination and conjunction with Hensel Phelps’ and the client’s goals and objectives. This position will be the primary liaison with the clients and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations. This role is intended to create long-term business relationships between Hensel Phelps and our clients.

Essential Functions/Responsibilities:

Other duties may be assigned requiring skills of a like or less demanding nature.

· Plans, directs and, through subordinates, supervises facility management services including building and facility operating systems maintenance, repair and improvement, and custodial services; reviews and evaluates current operating procedures and personnel practices and establishes procedures, practice and priorities in keeping with effective operations and cost factors; coordinates building and maintenance activities within the departments to obtain optimum production and utilization of personnel and equipment.

· Confers with specialists on energy conservation programs and techniques for facilities operations; recommends operating methods and equipment to maximize cost savings, service quality and safety.

· Supervises, trains and evaluates staff directly and through subordinate supervisors/lead workers; establishes and enforces operating and safety standards and procedures for maintenance services and repair; gives direction, resolves problems, prepares work schedules and sets deadlines to ensure completion of services.

· Coordinates preparation of the Unit’s budget; monitors budget expenditures; analyzes staffing and expenditures requests; reviews requests for additional services; prepares contract specifications and negotiates and administers service and construction agreements for maintenance and alteration services; directs reallocation of funding to cover un-projected costs.

  • Completes required documentation for both the company and the client in timely manner. Documentation is legible and accurate to the best of the employee’s knowledge.

Knowledge of:

· Maintenance and preventative methods and procedures used in keeping buildings in clean and orderly condition and in maintaining and repairing utility systems and physical structures of buildings;

· Budgeting and fiscal management;

· Business practices followed to prepare bid specification, negotiate agreements and administer contracts;

· Program planning and scheduling;

· Building construction methods and materials;

· Estimating practices

· Safety practices.

Ability to:

· Plan, organize and manage building operational services;

· Develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs;

· Develop and implement operational and administrative goals, objectives and procedures;

· Research regulations, procedures or technical reference materials relating to building maintenance;

· Collect and analyze data to identify needs and evaluate program/product effectiveness;

· Identify and analyze administrative problem and implement operational changes;

· Understand, interpret and explain laws, regulations and policies governing building operations;

· Make decisions and independent judgments;

· Communicate effectively both verbally and in writing;

· Negotiate;

· Supervise the work of others;

· Delegate responsibility and authority to others;

· Establish and maintain effective working relationships with public officials, department heads, managers, contractors and staff.

Supervisory Responsibilities:

The General Manager is directly responsible for the efforts and work of the maintenance team, consisting of the custodial, maintenance, grounds and event services groups.

Education and/or Experience:

· Bachelor's degree in Facilities Management, Engineering, Business Administration, Architecture, or a related field is required. A Master's degree in Engineering, Business Administration, Architecture, or a related field is preferred.

· Professional Engineer designation is preferred.

· Minimum of seven (7) years of directly related experience, with a managed volume of at least 1,500,000 ft2, including experience in managing a comprehensive facilities and maintenance organization to include construction management and campus master planning.

· Must possess a valid driver’s license.

Other Skills and Abilities:

LANGUAGE SKILLS - The ability to read, understand and communicate in English is required. Communication includes both verbal and written skills. Must be able to communicate effectively with other tradesmen as well as peers, supervisors and customers.

MATHEMATICAL SKILLS – Ability to perform simple mathematical functions ability including addition, subtraction, multiplication and division. Must also have the ability to understand concepts such as diameter, radius, circumference, percentages, decimals and fractions.

REASONING ABILITY - Must have a good sense of mechanical systems and understands the concepts that make them operate in a safe and efficient condition. Ability to comprehend instructions that are presented in written, verbal, diagram or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to climb, work in hot or cold environments within the scope of OSHA and other applicable jurisdiction regulations, perform confined space entry via manhole or other available ingress/egress points, must be able to safely carry and or hold a minimum of seventy-five (75) pounds and perform all required range of motions normally expected of a person performing maintenance work. Employee must be able to work standing up, sitting, crouching or lying prone while properly using hand and power tools to perform assigned tasks. Employee must be able to work while wearing prescribed safety equipment including, but not limited to, safety shoes. While performing job duties, the employee is frequently required to use hand to finger, handle or feel objects, tools or controls. Reach with hands/arms is also required. The ability to communicate while working, both via speech and hearing is required. Vision requirements include the ability to see close work, see distance, use depth perception and adjust focus both for distance and for changing light conditions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to heat (up to 120 degrees Fahrenheit) and cold (down to 0 degrees Fahrenheit) for short periods of time (and with appropriate protective equipment) may be experienced. Exposure to humid and wet environments is also anticipated. Transitioning from job site to job site within the environment may require the ability to bend, crawl and climb safely. The work environment frequently requires exposure to mechanical and electrical systems and equipment. Exposure to fumes, airborne particles (such as dust and water vapor), possible electric shock, chemicals of a toxic or corrosive nature and vibration may also be present. The noise level in the work environment is typically moderate.

This job description reflects management’s assignment of essential functions. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.

Hensel Phelps is an equal opportunity employer and contractor. All qualified applicants will receive consideration for employment without regard to their protected veteran status, nor will they be discriminated against on the basis of disability.

Hensel Phelps is an equal opportunity employer and contractor. All qualified applicants will receive consideration for employment without regard to their protected veteran status, nor will they be discriminated against on the basis of disability.

EOE AA M/F/Vet/Disability

Hensel Phelps will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Hensel Phelps’ legal duty to furnish information.

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