Hensel Phelps IT Operation Engineer Level 1 in Bellevue, Washington

Hensel Phelps, a global building services provider, is hiring an IT Operations Engineer Lvl 1 for the Bellevue, WA office that is a team player, self-starter and possesses strong troubleshooting logic and customer service skills. Travel throughout the Pacific Northwest region is required. Primary functions of the position include: providing support to end users (employees and partners) both in the district office and at remote jobsites; design, installation and maintenance of VOIP/server/network environments both in the district office and jobsites; configuration of new users and devices; development of innovative strategies to enhance the experience and productivity of our employees and partners.

The successful candidate will possess the following skill-set and attributes:

A college degree in computer Information Systems or similar, or 5+ years of full-time tier-1 and 2 IT support experience

United States Citizen

Valid driver license and dependable transportation

Wired and Wi-Fi networking, security protocols, implementation, and troubleshooting

Basic knowledge of IP address resolution, subnet mask, TCP/IP, SNMP, UDP protocols

Basic knowledge of OS imaging and sysprep

PC hardware and operating system deployment (up to Windows 10) and troubleshooting

Data recovery procedures

Task-oriented with strong organizational skills

Enterprise software installation, troubleshooting, and maintenance

Microsoft Office (up to Office 365) and email basics

Microsoft Office 365 Administration

Windows 2008/2016 Server Administration with server backups

VMWare ESXi Virtualization technologies

Understanding Cisco router technologies

Telecommunication/video fundamentals

Web browser functionality and support

Anti-virus installation and virus removal

Smartphone support

Willingness to travel to jobsites as required

Set up users in Active Directory, Exchange, and Office 365

Understanding of the Construction industry and Building Information Modeling (BIM) is a plus, but not required.

Hensel Phelps is an equal opportunity employer and contractor. All qualified applicants will receive consideration for employment without regard to their protected veteran status, nor will they be discriminated against on the basis of disability.

EOE AA M/F/Vet/Disability

Hensel Phelps will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Hensel Phelps’ legal duty to furnish information.